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Helpdesk Operator

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Posted: 12/01/2016
Reference: 736102
Job Type: Permanent
Location: Eastleigh, Hampshire, England (map)
Salary: £18000 - £18500
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Job description

We are looking for an immediately available Helpdesk Operator on a permanent basis to work for one of our clients based in Southampton Eastleigh. The successful candidate will assist and manage all aspects of the Helpdesk systems including Planned Preventative Maintenance (PPM), Reactive Works, and Project Works in accordance with the requirements, monitor and record the response of Technicians to Help Desk requests, control the administration of Planned Maintenance system, control the administration of sub-contractors and suppliers, receive and make welcome all visitors to the site accommodation and other duties in line with the role.

If you have previous experience in a similar role together with SLA’s and KPI Monitoring, good IT skills including MS Word, Excel, Power point and Project and excellent interpersonal and customer relationship skills, please email me your cv asap.

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