We are looking for a Retail Systems and Tools Specialist for 6 months contract in Chichester.
We are looking for an immediately available candidate who can combine an administration role with minor project management. The successful candidate will have a background in account management with excellent customer service skills and ideally previous exposure to Salesforce.
You will support the CRM ordering system used by internal and external retailers dealing with queries and issues in a professional, competent and timely manner, ensuring that the customer experience is always centre of focus. As part of the role, you will also manage minor projects such as system updates, modifications and fixes. This will involve working with an external IT agent, defining the requirement, and then working with the agency to deliver the project to cost and time.If you think you have the above knowledge and skills, please email me your cv asap.