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Housing Options Assistant

Key information
Posted: 05/02/2016
Reference: 737726
Job Type: Contract
Location: Weston Super Mare, Avon, England (map)
Salary: £10.26 - £12.63
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Job description

This organisation are looking for a Housing Options Assistant to work on a temporary basis for 3 months initially. 

You woud be required to carry out a range of more complex activities working within existing procedures and routines with limited supervision.  Roles at this level will require a broad knowledge and understanding of the work processes in the specific area of work . 

Main Duties:

  • Provide information to members of the public and colleagues on a range of subjects within a specific area of work to encourage and help access to and understanding of amenities, services or information.
  • To maintain records of applications, stock or materials and information available to the public and administer processes to ensure it is accessible within a fair and equitable system.
  • To promote the services available to the community or individuals, to engage them in make greater use of the facilities, materials or services provided.
  • To use equipment and systems required for the delivery of the service.
  • To contribute to the planning and delivery of a range of activities and services to achieve particular defined outcomes within the service area.
  • Undertake promotion and monitoring of specific schemes under the guidance of senior colleagues and/or within statutory frameworks.
  • Assist in preparing reports / written findings for further action by others.
  • Assist in the preparation of small schemes or projects and contribute to evaluating or monitoring their impact on enhancing the services available to the community.
  • Apply technical knowledge to develop, process and deliver a range of activities within an agreed framework.
  • Communicate with colleagues, other partner agencies and members of the local community through verbal reports and keeping records of site visits and technical activities completed in accordance with procedures and guidelines. 

You should match the folowing critera:

  • NVQ level 2 in literacy and numeracy
  • NVQ level 2 or 3 units of qualification or equivalent practical work experience to achieve the qualification in technical skills relating to the service area.
  • Hold a qualification for service delivery where appropriate.
  • Practical work experience to give a thorough understanding of the processes and practices required to ensure safe systems of work.
  • Awareness and general understanding of the service area protocols, regulations and relevant legislation
  • Ability to work and engage with the general public

To apply please forward your CV ASAP

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Grant Wilson

Lead Recruitment Consultant

Experienced recruiter working across the Built Environment and Engineering Sectors.

Specialties: Recruitment, Recruiter, ARB, RIBA, Town Planning, Town Planner, RTPI, Property, Building Surveying, RICS, Architecture, Architect, Architectural Technician, Interior Design, CAD, Renewable, Energy, Renewables, Wind, PV, Solar

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