Specialist recruitment expertise

Call 01489 865200

Call 01489 865200

Senior Communications Engineer

Key information
Posted: 18/01/2019
Reference: 762944
Job Type: Contract
Location: Yate , Avon, England (map)
Salary: £27.69 - £27.69
Apply for job
Like this job? Register to apply
Job description
Senior Communications Engineer

We are currently looking for a Communications Engineer for the Cisco Call Manager Telephony and Contact Centre platform and its associated voice connectivity. You will also be the main driver behind the migration of telephony to the on premise Skype for Business setup. 
Under the direction of the Data Centre Services Manager, this role manages multiple work types such as design/documentation, project planning and implementation, proactive monitoring and 3rd line support to ensure services are in line with and surpassing Service Level Agreements.

Main duties

Incident and problem management, trouble-shoot complex technical issues for individual systems within their domain and when necessary, apply expertise to solving problems and delivering solutions as and when required and may also act as the Major Incident Manager. 

Essential Criteria: 

In-depth knowledge of Cisco Call Manager, UCCX Contact Centre platforms.
Working knowledge of Integrations between mentioned systems and other 3rd party systems such as Microsoft Exchange.
Demonstrable experience of a migration from Cisco Call Manager (or similar platform) to a Skype for Business Telephony solution.
A degree in a computer related field or the equivalent, demonstrable, ICT technical expertise and/or a relevant vendor security or technical related qualifications, Cisco, Juniper etc, together with a sustained delivery record at management level in a related technical discipline gained in a complex operating environment. 
Significant experience in one of the work stream’s domain area is required with a good understanding of the other also being essential. Relevant ICT disciplines include:

Network/Wi-Fi & Services Design/Operations.
Telecommunications/VoIP Design/Operations.
Incident Management & Problem Management 


Temporary contract until December 2019 
Yate, Gloucestershire
£27.69 per hour Umbrella (negotiable salary) 

Please apply as soon as possible or call Olivia 0117 917 4560 
Share this post
Related jobs
Industry Insight


Senior Communications Engineer - image

Our Consultants play a pivotal role finding jobs for talented individuals like you.

Gain industry insight
Sector Information

Key Staff

Olivia Jarrett - image

Olivia Jarrett

Recruitment Consultant

I am a resourcer focusing on Local Authority roles within the South West.
View profile