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Infrastructure System Team Leader

Key information
Posted: 25/03/2019
Reference: 763918
Job Type: Permanent
Location: Portsmouth, Hampshire, England (map)
Salary: £50000 - £57000
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Job description

Infrastructure System Team Leader 

Job Purpose:

To ensure the continued service and management of the Datacentres, Storage and Virtual environments (EMC Storage, VMware and CommVault) and private cloud solutions.

Major Tasks and Activities:

  • Operational management of our clients IS Core Infrastructure
  • Overall responsibility for the Infrastructure Team
  • Accountability for Remedy Queues, BAU and Project Workloads
  • Management and remediation of the Infrastructure to agreed SLA / KPI’s.
  • Manage relationships with 3rd Parties / Vendors to provide Operational support and maintenance of core infrastructures.
  • Collaborate with Enterprise and Infrastructure Architects on Infrastructure strategy
  • Accountability for all aspects of security, management and maintenance of our clients IS Data Centres
  • Ownership of Technical documentation and acceptance of designs into service.
  • Overall responsibility for the monitoring, management and reporting of the following technologies to the agreed performance levels and standards:
  • Ensure 24x7x365 availability of all core infrastructure
  • Maintenance of core Storage infrastructure to operational standards
  • Maintenance of core VMware infrastructure to operational standards
  • Maintenance of core Backup infrastructure to operational standards
  • Core infrastructure performance tending and capacity management
  • Overview of Operational and Technical Documentation to agreed standards.
  • Management reports detailing Storage and Virtual Server performance and capacity trending

 

Key Outputs/Deliverables

  • Core Infrastructure meets agreed core SLA’s and KPI’s (Service Level Agreement)
  • All processes are maintained to agreed performance standards
  • Satisfied customer base
  • Up to date and quality Operational and Technical Documentation

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