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Service Engineer - Bristol, Reading and Exeter

Key information
Posted: 12/04/2019
Reference: 764205
Job Type: Permanent
Location: Burton-on-Trent, Staffordshire, England (map)
Salary: £40000 - £41000
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Job description
Position Summary: Professional skill base – Mechanical  - Field Service engineer £40k - £41k

On a day to day basis service engineers will be expected to fault find on Transmission and diesel engines fixing, replacing and fitting like for like components such as oil / fuel filters, fuel injectors, radiators, pipe and bearings etc.  

Company van will provided to travel from depot to depot. Covering Bristol, Reading and Exeter.  

Key Duties & Tasks: 
- Travel to field-based job sites to troubleshoot and repair and associated products.  
-Responsible for the installation, maintenance, repairs and troubleshooting and its associated products. 
- Work with various departments to address concerns and issues that may arise at the depot from our customer. 
- Document service visits and generate reports with action items.  
- Carry out all reasonable instructions received from immediate line Manager and or Senior Staff.  
- Work to and support all relevant 5S activities. 
- Ensure work area at the depot is left clean and tidy after completing a repair. 
- Provide technical assistance related to Company actions via phone and email queries. 
- Follow standard work operating procedures for pre- and post-service preparation (submit personal expense reports, develop service reports, making travel arrangements).  
- Follow all Environmental Health and Safety policies and procedures. 
- Communicate distributor feedback to company management.  
- Work to achieve the goals and targets as set by the Service department. 
- Involvement in New Product Development. 
work alongside service engineers. 
Person Specification:  
• Previous Service experience not essential but preferred 
• Comprehensive Industry Knowledge 
• Strong Customer-Facing Skills 
• Strong Written and Verbal Communication 
• Troubleshooting 
• Creative Problem-Solving 
• Level 3 NVQ in Mechanical Engineering or equivalent 
- Self-motivated team player with a positive can-do attitude. 
• Credible 
• Collaborative 
• Organised 

- 8 to 12 hours shifts Monday to Friday 

- With 1 in every 2 weekends being on call
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