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Communications Specialist

Key information
Posted: 18/04/2019
Reference: 764288
Job Type: Permanent
Location: Portsmouth, Hampshire, England (map)
Salary: £45000 - £50000
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Job description

We are looking for a Communications Specialist for our client based in Portsmouth.

Job Purpose:

 

Strong technical knowledge (8 years minimum) of supporting Unified Communications is essential.

Assist Unified Communications Team Leader with the provision of technical support and analysis within technical disciplines associated to the Unified Communications team.

The ongoing development and deployment of Technical, Operational processes, covering procedures pertinent to the job-holder’s area of responsibility.

Provide guidance alongside both Team Leader and Head of Infrastructure Services in technical evolutions and strategies.

To provide technical input in relation to new technology opportunities and operational guidance to other team members.

To be able to supervise less experienced colleagues and taking responsibility for the overall technical quality of their work.

Maintain and monitor the group wide Lync infrastructure, encompassing Core Lync 2010, 2013, Skype for Business, Interactive Intelligence and Audicodes platforms.  In support of these activities both capacity and performance management will also be a requirement.

Key attributes:

Lync 2010 and Skype for Business 2013/1015/2019

Media Gateway and Audio Codes

Migrations of projects (Lync and Skype for Business)

Contact centre experience of using Genesis/Call Manager

 

Someone from a consultancy background/ Medium scales

 

For more information please contact David Trogu on 01179 174 560

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David Trogu

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When it comes to making the most of business opportunities a proactive and delivery-focused partner makes all the difference. I make it my business to deliver top quality service with the skills to help you reach your professional goals.

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