A pivotal role in the Royal Parks operations team managing the delivery of services within the estate. The position has responsibility for the operational delivery of all works including planned, reactive and small quoted works. The successful applicant will Line Manage a team of mobile engineers and suppliers to ensure service delivery is to the highest standards and maintained across multiple parks. Continually reviewing operating performance to ensure engineering efficiency and first-time fix ratio is maximised whilst engineering travel and non-productive time is kept to an absolute minimum.
The core function of the Maintenance Manager is the efficient overall management and co-ordination of the works on the assigned Contract to ensure compliance with the contract deliverables & Key Performance Indicators.
Ensuring works are completed to programme, budget and quality standards expected by the client in a professional and ethical manner adhering to commercial guidelines, established best practice and professional/company standards.
They will ensure that all works including those of suppliers and subcontractors are supervised and coordinated to deliver on safety, quality and environmental objectives. The role will generally oversee all areas of the assigned contract however at times focus will be required on key sites or packages that are not meeting the project objectives or where improvement is required.
• Set technical standards for the business in line with statutory and/or good practice guidelines
• Provide guidance and support for the front-end delivery teams to ensure compliance with adopted technical standards
• Liaise with technical leads to contribute to the establishment and audit of best practice operational delivery inc HV / LV and Gas / Legionella / LOLER and other ‘statutory’, activities Provide an audit function and reporting to report performance in the delivery of standards