Role: Commercial Manager
Hours: 37.5 per week, Full Time
This role will be key in providing engineering technical support to the business’ Commercial team. It will be your task to manage the successful delivery of engineering solutions by the company and its partners ensuring customer value whilst maximising profit.
You will develop new business opportunities for the company as well as managing the day to day relationships with existing customers and stakeholders, working with key contacts with Train Operating Companies, Heavy Maintenance Suppliers and Train Manufacturers at Senior Management and Director level.
Overall it will be your responsibility to be proactive in assisting the Head of Commercial
Your main responsibilities will be:
- Working closely with the supply chain and industry experts, develop a deep understanding of the future requirements of the manufacturers, leasing companies and operators of new rolling stock from a technical engineering aspect
- Ensure all engineering, certification, approvals and technical aspects are considered at an early stage of an enquiry or request from a customer to operate train services
- Provide indicative costs for engineering activities for inclusion in the pricing model at an early stage
- Ensure time and costs for site visits, vehicle inspections, review of maintenance systems, facilities and processes etc. are included in commercial bids for work packages as relevant
- Review and action the status of vehicles within R2, RSL, National Vehicle Register and TOPS that form part of commercial requests to operate services. Manage the process of obtaining the necessary certification as required with assistance from Fleet Technical Engineer and others as relevant
- Provide information around risk and pitfalls of individual traffic flows, ensuring a “no surprises” culture and consideration of all aspects of the engineering involved with individual traffic flows
- Use industry best practice and underpinning knowledge of testing and commissioning activities, CSM-RA and approvals (NoBo, DeBo, AsBo) to support new trains introduction programmes
- Carry out vehicle inspections, site and depot visits, attend customer meetings, develop relationship with engineers within external organizations to ensure communication and information exchange is timely and of the highest caliber
- Develop an in-depth understanding of customer needs within the UK market place.
- Prepare budget forecasts, Board papers and reports as required.
- Provide detailed revenue forecasts and projected cost analysis as required.
- Improve the delivery of the company’s customer service offering through continuous improvement initiatives.
- Ensure and encourage excellent communication with other teams and departments within the business to ensure a consistent and comprehensive approach is applied across the company.
- Initiate and progress through to closure contracts, contract amendments, variation orders, heads of terms agreements, etc. in conjunction with other internal functions.
- Support the Head of Commercial as required.
A full Job Description can be provided on the submission of a full CV
- Minimum HNC/HND qualification in a relevant engineering discipline.
- Demonstrable high standard of literacy and numeracy skills at a level commensurate with the requirement to create and deliver reports and papers to senior managers and directors
- Be able to demonstrate excellent knowledge and significant experience in the management of fleets of traction and rolling stock, depot management, maintenance contracts, new vehicle introduction
- Utilise an excellent railway geographical knowledge, particularly of depots, facilities and equipment, to ensure the company’s vehicles and services can be maintained, tested, repaired, enhanced and approved at suitable locations relevant to their operation
- Ability to integrate engineering requirements into a non-engineering department, to discuss and explain engineering issues in detail with non-engineers, avoiding the use of jargon or technicalities
- Ability to accept commercial needs and limitations as part of an overall engineering assessment and solution
- Be able to manage and develop mutually beneficial relationships with internal and external customers and stakeholders.
- Good understanding of daily operating and overall UK rail market.
- Demonstrate commercial and financial acumen.
- Communicate effectively, efficiently and appropriately both face to face and in writing.
- Ability to prioritise workload, meet deadlines and work on own initiative.
- Analyse data and issues and present practical solutions.
Salary and Benefits:
- Competitive salary and benefits dependent on experience
So, if you have the right experience and skills please apply now!