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Call 01489 865200

Call Center Operative

Key information
Posted: 05/08/2019
Reference: 765769
Job Type: Contract
Location: Stratford, London, England (map)
Salary: £8.8 - £9.8
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Job description

**Customer Service Representatives Wanted** 

An exciting new opportunity has arisen for a Customer Service Call Center Representative to work in-house for one of the UK’s leading multi utility companies based in Stratford.

Here you will contribute to the success of a dynamic customer/engineer facing service team who deliver a great service to our customers.

Job Requirements: 

To liaise with customers to arrange free home visits in order to fit water saving devices. 
To handle customer and engineer calls to deliver a service that exceeds the customers’ expectations 
To manage customer visits that are outside agreed service levels by automated jeopardy report. 
Provide excellent customer service through accurate and professional delivery of information to our customers. 
To facilitate the daily deployment of work to maximize productivity. 
To accurately log and update the system with details of all communication received.

If you are a motivated individual who is looking for a long term career within the Utilities industry then please apply within. 

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